& Bed Taxes ares
levied by the
Ketchikan Gateway Borough
A 50% deposit is required to make a reservation. For stays up to 20 days the reservation balance must be paid in full 30 days before arrival. For stays of more than 21 days the reservation must be paid in full 60 days before the arrival date. If other arrangements for payment have not be made the balance due will be automatically charged to the credit card used for the initial deposit.
Cancellation & Refunds
A change of a reservation that reduces the number of days or number of units originally reserved is considered a cancellation. A refund will be issued minus a $100 or 4% service charge (whichever is higher) for cancellations made before the cancellation deadline. Cancellation deadlines vary depending on length of stay. Please notify us immediately if you have to cancel. After the cancellation deadline NO REFUNDS are given unless we can rebook the cancelled days.
Stays of 1 to 20 days require a 30 day notice of cancellation. After 30 days from the arrival date NO REFUNDS will be issued.
Stays of 21 days or more require a 60 day notice of cancellation. After 60 days from the arrival date NO REFUNDS will be issued.